FAQs About Renewing NSSLHA Membership
Membership Renewal
Additional Fees
Refunds
When will I receive a dues renewal notice?
The dues renewal notices for NSSLHA members mailed in October each year. If you have not received your dues renewal notice by November 1, please contact the ASHA Action Center at 800-498-2071.
How do I renew my membership dues?
The best way to renew your membership dues is through ASHA's online dues renewal system. It's safe and easy, and it's the quickest way to receive your ASHA ID card. Online payers will have their new NSSLHA card issued within 10 days of payment. Online payments must be made by VISA, MasterCard, or Discover credit cards.
Membership renewal payments may be sent to ASHA by postal mail. All renewals submitted by postal mail, including third party payments, must be sent with an accompanying dues notice. Payments sent by postal mail may be submitted by check, money order, or credit card (VISA, MasterCard, Discover). Checks and money orders must be made payable to ASHA in U.S. funds only. The correct NSSLHA account number(s) must also appear on all checks and money orders. Renewal payments must be sent to the following address:
ASHA
c/o Suntrust Bank
P.O. Box 79952
Baltimore, MD 21279-0952
Electronic bill payments submitted through your bank must also be sent to the address above. To expedite the processing of your renewal payment, you must provide your bank with your NSSLHA ID number and the dues notice number printed on the dues notice that you will receive in the mail. Please instruct your bank to include your NSSLHA ID number and the dues notice number on the electronic payment.
When is the deadline for paying the membership renewal fee?
The deadline for receipt of your dues payment is December 31 of each year. NSSLHA does not assess a late fee for membership. However, if your dues payment is not received by January 31 of the following year, your member services will be discontinued. This means that your publications, journal subscriptions and member only online access will stop. We will reactivate all member services immediately upon receipt of your dues payment.
If I am a graduate student or taking a temporary absence, should I renew?
In order to maintain your current status with NSSLHA you must pay your dues on a yearly basis.
If you are graduating from a masters/doctoral program in the next year, you will need to renew your membership to qualify for the NSSLHA to ASHA membership conversion discount. Read more about the conversion discount and other benefits on the Graduate Student Information page.
If you are seeking a temporary absence, you may elect to suspend your national membership. However, if you do not renew your membership, you will not receive the benefits of national membership and that you may jeopardize your eligibility for the conversion discount. Furthermore, you will not receive an invoice reminding you to renew. You will need to contact the Action Center to indicate your interest in renewing your membership.
If I've graduated and have my CCCs; is there a dues reduction available?
A dues reduction is available for your ASHA membership. Certified members who are enrolled full-time in any graduate program can pay the reduced dues amount of $120.00. Members must provide a letter (or ASHA's form) confirming that they are a full-time student. The requested documentation must be signed and validated by the institutions Office of the Registrar. Once you have applied for your CCC's, you may not renew with NSSLHA.
However, if you are not currently certified by ASHA or not in the process of certification, and are enrolled in an eligible doctorate program in the area of communication sciences and disorders, you can apply as a NSSLHA member for $60.00.
Do my annual NSSLHA dues include the Continuing Education (CE) Registry Fee?
There is an additional fee to use the ASHA CE Registry. Students currently enrolled in a graduate or doctoral degree program in SLP or audiology can earn ASHA CEUs. Fill out the ASHA CEU Participant form at the course and the ASHA CE Registry will e-mail you a link to a form where you can provide your eligibility documentation (your university name, degree name and expected graduation date).
The annual CE Registry fee for NSSLHA members is $25.00.
The ASHA CE Registry is the only service that tracks the ASHA CEUs you earn. The ASHA CEUs are recorded on a transcript that lists all the continuing education courses you have taken through ASHA's network of over 535 Approved Continuing Education Providers.
The ASHA CE Registry functions much like a college registrar. In addition to maintaining a permanent, cumulative record of courses and ASHA CEUs, official transcripts are also issued upon request.
For more information regarding the Continuing Education Registry, visit ASHA's Continuing Education FAQs.
How do I make a contribution to the American Speech-Language-Hearing Foundation?
A contribution to the Foundation is voluntary Please write the amount of your annual renewal gift on the dues notice or you may make a donation online from the Foundation website. To learn more about the Foundation and its work or details about your contribution, call 301-897-5700 or go to the American Speech-Language-Hearing Foundation.
What do I do if I have a payment claim?
If our records do not indicate that we have received your payment, we need to identify your account and obtain the following information:
- When the payment was sent.
- Where the payment was sent.
- Did you make payment by check? If so, please submit the check number, amount and check date.
- The name of the payer who issued the check. (Third parties frequently send payments on behalf of someone else).
- What was the payment for (e.g., NSSLHA dues renewal).
- Whether the check has been cashed. If it was, you will need to fax legible copies of the front and back of the check to us.
Two payments were made for my annual fee. How and when will I receive a refund?
We issue a refund based on the type of second payment received. If the first payment was by check and the second payment was by credit card, the refund is made to the credit card. If the first payment was made by credit card and the second payment was made by check, the refund is made by check. Please allow 6 weeks for a check refund to be issued.
I made my dues payment out for too much money. When can I expect my refund for excess payment?
Our policy is to automatically issue refund of excess payments four weeks after our deposit. There is a four week waiting period to ensure that checks are not recharged to our bank after refund occurs. When excess payments have been made by credit card, a refund will be made by crediting the same credit card account that was charged within three business days. It may take up to an additional 3 business days for the credit to appear on your credit card account.
My payment receipt shows that it was applied to something else. What should I do?
If your receipt shows your payment was not applied correctly, please contact the Action Center at 800-498-2071.
Can I cancel my membership and receive a refund?
Members desiring cancelation of paid membership dues are advised to call ASHA's Action Center at 800-498-2071. Refunds are not permitted for paid memberships after January 1st of the dues year.
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