NON-EXEMPT
The purpose of this position is to support the work of the CE Provider approval, CE Provider re-approval, and CE course review process of the ASHA Continuing Education Board (CEB). The Manager manages the receipt and initial review of all CE course proposals; enters all course proposals in the CE database; manages CE providers' organizational records and course submission records (database, Web site, paper files and archival records); and coordinates effective and efficient flow of work in support of the CE Provider managers, CE associate directors, and other CE staff.
Responsibilities
- Sort, read, and annotate incoming CE course proposals and documents, and attach appropriate information to facilitate necessary action; determine appropriate routing and maintain follow-up.
- Review course submissions and reports, advise CE Provider Managers about courses and reports in noncompliance with CEB policies, and what they need to do to be compliant; request additional information as necessary; request invoices for missing payments; track course re-submissions, appeals and payments.
- Create, maintain and update CE Provider organizational records and contact information; enter course proposals into database; maintain CE course information database; track status of all course proposal reviews; disseminate data as required including course descriptions, uploads to CE Web site, and data reports; participate in development and testing of new data management systems.
- Organize and maintain the CE Provider files including the provider's application, re-applications, all correspondence between ASHA CEB and the provider, courses offered in the past five years, self study products, peer reviews, pilot study data, and historical information; archive CE provider courses and products older than 5 years so information can be easily retrieved.
- Maintain accurate and timely provider and course information on the CE Web site; provide computer technical assistance to all CE team members.
- Facilitate achievement of CE team goals and complete special projects as assigned by the coach or CE team leader.
Qualifications
Knowledge typically acquired through:
- Bachelor's degree
- 2-3 years administrative experience
- 1-2 years data entry experience
Scope and depth of technical skills/knowledge:
Demonstrated ability to:
- Manage and navigate in a computer database system
- Accurately and efficiently key data in a database
- Use intermediate word processing skills, including charts and tables, Microsoft Office preferred
- Create simple spreadsheets in Microsoft Excel
- Use email and perform Internet searches
- Accurately proofread and edit memos, letters, reports and Web site content
- Develop and write specialized correspondence and technical procedures
Scope and depth of non-technical skills/knowledge:
Demonstrated ability to:
- Independently organize and prioritize work load
- Handle multiple tasks and various states of their implementation under tight deadlines
- Independently problem-solve tasks related to job responsibilities
- Verbally communicate complex procedures and requirements accurately and articulately
- Work cooperatively as a team member as well as lead teams in work directives
- Use accepted customer service techniques when interacting with internal and external customers
- Deal discreetly with confidential information
Salary: $35,100 - $39,000
Find out how to apply. Send a resume and cover letter to jobs@asha.org.
EOE/minorities, women, persons with disabilities, veterans with disabilities and Vietnam veterans are encouraged to apply.